Care homes Star Feedback
Care homes Star Feedback

Advance Your Care Home’s Reputation with Star Feedback’s Expert Review Management

Enhance Resident Satisfaction and Build Trust with Families Through Strategic Feedback Utilisation.

79% of family caregivers use online reviews to research senior care providers.
Some regulatory bodies monitor online reviews as part of their oversight of senior care facilities.
Families often rely on reviews to make informed decisions about senior care facilities.

Enhance Patient Relationships and Amplify Your Online Reputation with Our Leading Review Management Platform.

Star Feedback provides care homes with a sophisticated platform to manage resident and family reviews efficiently. Our system simplifies the collection, analysis, and response to feedback, empowering you to improve care quality and communication, ensuring a compassionate environment that families can trust.

Care homes Star Feedback
Care homes Star Feedback

Enhance Resident Care

Benefit from Star Feedback’s ‘Resident Experience Dashboard,’ which offers comprehensive analytics and real-time feedback alerts. This feature helps you maintain high standards of care by providing immediate insights into resident and family satisfaction, allowing your team to address concerns promptly and effectively.

Trusted by local healthcare professionals across the UK.

Star Feedback gives you the review management tools as an SME business owner in the healthcare industry, to stand out, and instil trust to both your current and potential customers.

Elon Musk

"I think it’s very important to have a feedback loop, where you’re constantly thinking about what you’ve done and how you could be doing it better.”
"Your reputation is your most valuable asset. Protect it, nurture it, and always act in a way that reflects positively on it."

Andre Maurois, French author

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Resources for care homes

Care homes Star Feedback

The Impact of Positive Online Reviews on Care Home Choices

Offers actionable tips on how to professionally and compassionately handle feedback from residents and their families.

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Care homes Star Feedback

Best Practices for Addressing Feedback in Care Homes

Offers actionable tips on how to professionally and compassionately handle feedback from residents and their families.

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Care homes Star Feedback

Leveraging Feedback to Improve Care Home Services

Learn how to utilize feedback to continually refine your care practices and services, ensuring your residents receive the best possible...

Read More

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