Website Terms & Conditions
Star Feedback Limited
Effective Date: 30 January 2025
Welcome to https://starfeedback.io (the “Website”), operated by Star Feedback Limited, a company registered in England and Wales.
Company Number: 15275178
VAT Number: 464 3026 08
Registered Address: Ground Floor, Rear Barn, The Brookdale Centre, Knutsford, WA16 0SR
Email: info@starfeedback.io
By accessing or using this Website, you agree to these Terms & Conditions. If you do not agree, you must not use the Website.
- Use of the Website
You agree to use this Website lawfully and not to:
- Use it for any unlawful or fraudulent purpose
- Violate any applicable laws or regulations
- Interfere with or disrupt the Website or its servers
- Attempt to access secured areas of the Website without authorisation
We reserve the right to deny access to anyone who breaches these Terms.
- Subscriptions, Payments & Plan Terms
By subscribing to any of our plans — The Essential Plan, The Star Pro Plan, or The Star Ultimate Plan — and making a payment, you agree to be bound by these Terms.
- No Free Trials: We do not offer free trials. We believe in delivering immediate value from day one.
- Payments: Subscription fees must be paid in advance according to the plan selected. All fees are non-refundable unless explicitly stated.
- Service Termination: We reserve the right to suspend or terminate your access to services if you violate these Terms.
- Case Study Consent
Star Feedback Limited may use aggregated, anonymized customer data to produce case studies showcasing the results of our service.
No personal or identifying information will be shared without your explicit written consent.
- Intellectual Property
All content on this Website — including but not limited to text, graphics, images, branding, downloads, templates, and site layout — is the property of Star Feedback Limited or its licensors and is protected by copyright laws.
You may not:
- Reproduce or copy any content without permission
- Use any content for commercial purposes without written consent
- Claim ownership of any materials found on this Website
- External Links
Our Website may contain links to third-party websites or services. These are provided for your convenience. We are not responsible for the content, accuracy, or security of external websites.
We recommend reading the terms and privacy policies of those websites before using them.
- Downloads, Lead Magnets & Resources
Lead magnets or free resources available via the Website are for the sole use of the individual or organisation who downloads them. Redistribution, resale, or unauthorised sharing is prohibited.
- Privacy & Cookie Policy
Your privacy is important to us. All data collected via this Website is handled according to our Privacy Policy, and we also use cookies as outlined in our Cookie Policy.
You consent to the use of cookies by using this Website. You may change cookie preferences via your browser settings.
- Limitation of Liability
To the fullest extent permitted by UK law, Star Feedback Limited shall not be liable for:
- Any loss or damage caused by viruses, malware, or other harmful material
- Errors, omissions, or inaccuracies on the Website
- Loss of business, revenue, data, or reputation resulting from Website use
You use this Website at your own risk.
- Changes to Terms
We may update these Website Terms & Conditions at any time. Changes will be posted on this page with the updated effective date. Continued use of the Website indicates your acceptance of any revised terms.
- Governing Law
These Terms shall be governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
- Contact Information
For any questions regarding these Terms & Conditions or to contact our team, please use the details below:
Star Feedback Limited
📧 info@starfeedback.io
🏢 Ground Floor, Rear Barn, The Brookdale Centre, Knutsford, WA16 0SR
Company Number: 15275178
VAT Number: 464 3026 08